MoonChild Magick Crystals

Refund policy

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the email receipt or proof of purchase.

To start a return, you can contact me at ambersmith5@msn.com

You can always contact me for any return questions at ambersmith5@msn.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

Returns will be accepted within 14 days of the receipt of your parcel.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact me at ambersmith5@msn.com.